You get a certified DD214: The DD214 we obtain is an official certified copy accepted by: the Social Security Administration; the Veterans Administration; the military, for purposes of reenlistment; and for security clearances for employment. We can get many of these in one day
We get your record no matter where it is located in the country, all for one fee, no additional fees to search another agency
We are historians, we specialize in military research. If your records are burned or missing, we know where to go to find substitute documents. Our Researchers are specialized. Unlike most of the companies out there our Military Researchers only do military research, why hire someone that won’t know where to turn when there is a problem.
Speed: We get records faster than anyone else.
Initiative: If we see a problem with your file or can not find your records, we take the initiative to contact you immediately as well as start searching elsewhere. If you apply by mail or fax directly to the NPRC and the Center has a problem with your application or file, they usually send a letter informing you of the problem and ask for more information. This adds weeks to the process. We just pick up the phone and call you, then get back to the Center.
Ability to search locations across the US.: Often for more recently discharged veterans the record is not at the National Personnel Records Center yet. The individual unit may still have your file. We will still locate it, though we won’t be able to get it to you in a week. Despite the fact that your record may be located in any one of over 160 federal repositories across the country, our researchers can obtain your record regardless of its location. Note that additional fees may be charged if time is of the essence, we will let you know if more charges apply.
Experience and knowledge: Our researchers’ decades of combined experience make Lyon Research a reliable source for all of your research needs.
In-person records retrieval: Lyon Research applies for your record in person at the NPRC and Military Records Facilities, not by mail or fax. If you were to mail or fax your request directly to the Records Center, on average, it would take four months to obtain it. Occasionally, it even takes years! But with our in-person record retrieval service, you can get your record in about a week.
PTSD assistance: If you have been denied a VA claim for lack of a stressor, we can help. By using your records we can try to locate supporting documents in unit records to validate your claim.
Reconstruction of records: If you have been told your record burned up in the fire or that it is missing, we can locate other documentation that may be used to recreate your file. If your DD214 can not be located, we can have the Records Center issue a replacement known as a “Certificate of Service.” A Certificate of Service takes a couple of weeks to have processed if there is no DD214 in your file, but supporting documents exist.
Correction of records: If your record does not reflect your complete service, we can locate other documents to have your record corrected